Ona safari - Privacy policy

Last updated: 01-10-2025

Ona Safari (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, or contact us.

By using our website or services, you agree to the terms in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

• Personal identification details:
Name, email address, phone number, nationality

• Booking information:
Travel dates, group size, accommodation preferences, special requests

• Payment information:
We do not store credit card details. Payments are securely processed through third-party payment providers.

• Website usage and cookies:
We collect anonymous data such as pages visited, time spent on the site, and browser type. This helps us improve our website.

2. How We Use Your Information

We use personal data to:

  • Process safari enquiries and bookings

  • Communicate with you regarding tours, itineraries, or support

  • Send invoices or payment confirmations

  • Improve our website experience and marketing campaigns

  • Comply with legal and security obligations

We do not sell or rent your personal information to any third party.

3. Google Ads & Marketing

We use tools such as:

  • Google Ads

  • Google Analytics

  • Facebook/Instagram Ads (if applicable)

These platforms may use cookies to show relevant ads based on your browsing behaviour.
You can manage or opt-out of advertising cookies in your browser settings.

4. Cookies

Cookies help our website function properly and improve your user experience.
By using our website, you consent to our use of cookies.
You can disable cookies in your browser at any time.

5. Data Storage & Protection

We take reasonable security measures to protect your data from loss, misuse, or unauthorized access.
Information is stored securely and only accessible to authorized staff.

6. Sharing of Data

We may share your data only with:

  • Trusted safari partners such as lodges, guides, or travel agencies (only when necessary to complete your booking)

  • Payment processors and marketing tools

  • Legal authorities if required by law

7. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask us to correct or delete your data

  • Withdraw consent for marketing communications

  • Opt-out of cookies or tracking tools

To make a request, contact us at: [your email]

8. Contact Us

If you have questions about this Privacy Policy or how your information is used, contact:

Ona Safari
Email: [your email]
Phone: [your phone number]
Website: [your website]

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.